The short versionYour data, in plain terms.
We collect the details you send us through the contact form — your name, phone, email, and message — so we can reply and prepare a quote. We don't sell your information.
Like most websites, ours uses Google Analytics and Google reCAPTCHA, which set cookies and collect some technical data. You can opt out of analytics in your browser.
Want a copy of your data, or want it deleted? Email [email protected] and we'll take care of it.
Last updated: 12 June 2026 Who we are
This website, spslb.com, is operated by S.P.S Security & Protection Systems ("SPS", "we", "us", "our"), based in Beirut, Lebanon. We are responsible for the personal information collected through this website. This policy explains what we collect and how we handle it.
Information we collect
Information you give us
When you use our contact form, we collect your full name, phone number, email address, the service you are interested in, and the message you write. If you contact us by phone, email, or WhatsApp, we collect whatever information you choose to share.
Information collected automatically
Like most websites, we automatically collect limited technical information when you visit, such as your IP address, browser type, device, pages viewed, and the date and time of your visit. This comes from server logs and from the analytics and security tools described below.
How we use your information
We use the information we collect to:
- Respond to your enquiries and prepare quotations.
- Provide the products and services you request and manage your order.
- Contact you about your enquiry, project, or support request.
- Operate, secure, and improve the website and protect against spam and abuse.
- Meet our legal, accounting, and regulatory obligations.
We rely on your consent (which you give by submitting the form), the need to take steps at your request before entering a contract, and our legitimate interest in running and securing our business.
Cookies & analytics
We use cookies and similar technologies to make the website work and to understand how it is used:
- Essential cookies — needed for the website to function and to keep it secure (for example, anti-forgery protection on forms).
- Google Analytics — helps us see how visitors use the site so we can improve it. It collects usage data in an aggregated form. You can opt out using the Google Analytics opt-out add-on.
- Google reCAPTCHA — protects our contact form from spam and abuse. Its use is subject to the Google Privacy Policy and Terms of Service.
You can block or delete cookies through your browser settings, though some parts of the site may not work as intended.
Who we share information with
We do not sell or rent your personal information. We share it only where necessary:
- With service providers who help us operate — for example email, hosting, and security/analytics providers — acting on our behalf.
- With suppliers or manufacturers only to the extent needed to fulfil an order you have placed.
- Where required by law, court order, or a competent authority, or to protect our rights, safety, or property.
How long we keep it
We keep your information only as long as needed for the purposes described in this policy — to handle your enquiry, fulfil orders, and meet our legal and accounting obligations — after which it is deleted or anonymised.
How we protect it
The website is served over an encrypted HTTPS connection, and we apply reasonable technical and organisational measures — including malware scanning of uploads and access controls — to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International transfers
Some of the providers we use, such as Google, process data on servers located outside Lebanon. Where information is transferred internationally, it is handled in line with the relevant provider's safeguards and privacy commitments.
Your choices & rights
You may ask us to access, correct, update, or delete the personal information we hold about you, and you may withdraw consent at any time. To make a request, email [email protected]. We will respond within a reasonable time. You can also opt out of analytics and manage cookies as described above.
Children
This website is intended for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.
Links to other websites
Our website and product pages may link to third-party sites, including manufacturers such as TEXE and Context. We are not responsible for the privacy practices or content of those sites; please review their own privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. The version published on this page, with its "last updated" date, is the one that applies. Please review it occasionally.
How to contact us
For any privacy question or request:
See also our Terms & Conditions.